FREQUENTLY ASKED QUESTIONS

We offer 3 maintenance packages to suit varying needs and budgets. Each package is on an Even Billing schedule, meaning you will make the same predictable, contract-free payment each month to receive year-round service.

Cutting off more than ⅓ of the grass blade can harm the grass and promote weed growth throughout the lawn. We do our very best to provide quality mowing services that you can be proud of, while actively working to maintain a happy and healthy lawn.

Our crews may be routed for several projects or services in a single day.

Unlike our office hours, crews may work (or arrive) at a job site past 4 pm – sometimes working until dark. Although your scheduling update e-mail provides a specific day for you to expect our team, it may be later in the day before they arrive at your property – even past standard business hours. 

If for some reason our crew encounters a challenge or delay that prevents them from serving you after our administrative team has left for the day, you will receive an e-mail update the next morning and be served as quickly as possible.

We book consultations during business hours: Monday through Friday from 7:00 am to 5:00 pm.

This allows our team members to maintain a healthy balance of time at work and home while providing a wide window of consultation availability to our clients throughout the week.

We offer phone consultations as an alternative for clients whose schedules do not permit in-person consultations.

A typical landscape design and installation project (or “foundation plan”) can range anywhere between $5,000 – $25,000, depending on the type and size of the project. As a way to make it more affordable for clients to get their bigger projects, we have partnered with Hearth Financial Services as a way for those clients to finance their projects.

We have partnered with Hearth to offer to finance for landscaping projects. You may contact our office for further information about this office.ajslandscapesvc@gmail.com

Watering will be key to establishing your new sod. General guidelines during establishment are to water 1/2″ to 3/4″ daily for the first 45 days per city guidelines, then twice a week. This is a guideline only and will vary depending on the time of year, weather, soil, amount of shade, and other variables.

If you have any questions about the health of your sod during its establishment period, please email us photos or video of the area, or call our office at 203.854.9553 or office.ajslandscapesvc@gmail.com

Your irrigation system will not sufficiently water your new plants during the establishment period. Hand watering will be required during the establishment period.

General Watering Tips:

• Water slowly and avoid runoff.
• Make sure water penetrates deeply to establish healthy roots.
• Measure the rate of flow from your hose, or use a bucket of known volume and poke holes in the bottom for a slow release of water.
• Account for rainfall and weather conditions.
• Sandy, dry soils need more water.
• Check soil moisture by physical inspection.
• Too much water can kill plants; soil should never be soggy.

During installation, we took preventative measures to decrease weeds in your landscape. We used soil separation fabric to create a barrier if we added rock to your landscape, and we applied pre-emergent if we added mulch to your landscape. Despite our efforts, persistent weeds may still pop up. We highly recommend hand-pulling any pesky pop-ups, but please contact us to discuss other weed control options. 

For the first month (excluding the rainy season), water your trees and shrubs for fifteen minutes each day with trickling water. Your irrigation system will not sufficiently water your new trees during the establishment period. Hand watering will be required during the establishment period.

You can continue this watering routine after the first month (or until the rainy season begins), but the first month is necessary.

We pride ourselves on the value our company offers and do not compete with other providers on price.

Although not a comprehensive list, included in each of our services are the following benefits:

• an organized standard procedure that equates to an experience without surprises;
• a professional team dedicated to your project;
• a friendly, responsive, administrative staff ready to answer questions at any time;
• all required city, state, and federal business licenses;
• liability insurance and workers’ compensation insurance